Hotel Room
Room

Peninsula Suites

Privacy Policy

Hotel Room
Room

Peninsula Suites

Privacy Policy

Privacy Policy

Last updated: May 20, 2026

Welcome to Peninsula Suites.
Peninsula Suites is owned and operated by N18 ehf., ID number 5210101180 (“we”, “us”, or “our”).

We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Booking details and stay information

  • Payment-related information (processed securely through third-party payment providers)

  • Communication submitted through contact forms or email

  • Technical information such as IP address, browser type, device information, and website usage data through cookies and analytics tools

  1. How We Use Your Information

We use personal information to:

  • Process and manage bookings

  • Communicate regarding reservations and guest services

  • Respond to inquiries

  • Improve our website and guest experience

  • Send important booking-related information

  • Meet legal and accounting obligations

  • Prevent fraud and maintain website security

We only process personal data where we have a lawful basis to do so.

3. Booking and Payment Providers

Bookings and payments are handled through trusted third-party platforms and payment processors. These providers process your data securely and in accordance with their own privacy policies.

We do not store full payment card details on our servers.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

Ensure proper website functionality

Analyze website traffic and usage

Improve performance and user experience

You may control or disable cookies through your browser settings.

If analytics tools such as Google Analytics are used, anonymized visitor data may be collected.

5. Sharing of Information

We do not sell personal information.

We may share personal data with trusted service providers only when necessary to operate our business, including:

  • Booking systems

  • Payment processors

  • Website hosting providers

  • IT and analytics providers

  • Legal or accounting advisors, when required

All third parties are expected to handle data securely and lawfully.

  1. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill booking and hospitality services

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request the deletion of your information

  • Restrict or object to certain processing

  • Request transfer of your data

  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

8. Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

N18 ehf.
ID Number: 5210101180
Phone: +354 779 1166
Email: info@peninsulasuites.is

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Updated versions will be published on this page with a revised “Last updated” date.

Frequently Asked Quesitons

When is check-in and check-out?

Check in time is from 3 pm. Check out time is until 11 am.

How do I check-in?

You will receive a 4 digit PIN number in your email that you use to access your suite.

What is included in my suite?

We offer a range of amenities to ensure a comfortable stay for our guests. The suite includes a kitchenette equipped with cooking utensils, cookware, Nespresso coffee machine, kettle, and a refrigerator. Our complimentary products are Cellini coffee capsules, tea, sugar and oil for cooking. The bathroom includes toiletries provided from Prija and a hairdryer for convenience. General amenities in the suite are Flat screen TV for entertainment and free Wifi.

Do you offer free Wifi?

Yes, free Wifi is accessible throughout the suite.

Can I cancel or modify my reservation?

Canceling or modifying a reservation depends on under which conditions the reservation has been made. Prepaid non-refundable reservations can not be modified or canceled. In case of a no show, no refund will be issued. Flexible reservations made via third party booking sources are modified or canceled via the same channel they were reserved through. Flexible reservations made directly via Peninsula Suites website please contact ps@peninsulasuites.is for any modification or cancellation requests.

Is there a grocery store nearby?

No-shows often incur a fee, usually one night. Prepaid or non-refundable bookings may not qualify for any refund.

What kind of electrical plugs do you use?

Iceland uses the European electrical plug with 230W.